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"Thank you so much for going out of your way to rectify my pool's lid ends. The customer excellence that I received was outstanding and I cannot thank you enough for the level of care that you provided."
"I would like to thank the Federal Stone staff, especailly Carol, Erin, and Brandon, for the information and assistance they provided me. They were able to address my many questions and gave me the same attention as someone who was ordering an entire pool, when in fact all I needed was to replace a few pieces of coping. Once I found the Federal Stone website, dealing with your staff was a pleasure. They sent me some samples to insure I ordered the correct style. Two days after placing my order, the coping arrived. It was a stress free experience dealing with your company.
"My dream kitchen is becoming a reality! The concrete countertops are so consistent with the craftsman style we wanted to achieve. The black concrete countertops with exposed aggregate give our kitchen and office area a hand crafted look. I recently used the step-down on the island to make homemade biscuits and it worked perfectly. Thanks to Federal Stone and the Rethemeyer's for taking care of us!
- David & Diane
"We would like to express our gratitude for all the time spent on our tabletop. We are enjoying it daily!"
- Richard & Lois
“Oh my gosh! Our kitchen looks like it’s worth a million dollars now!”. These were the first words my fiancée Sarah said when she saw the new concrete countertops Mr. David Rethemeyer and Mr. Brandon Rethemeyer installed in our kitchen. Prior to having these magnificent concrete countertops, our kitchen was an eye sore to say the least and we were embarrassed of how our kitchen looked; largely in-part because of the existing countertops. We decided to use the services of Federal Stone for our countertops because we were fascinated by the idea of concrete instead of plastic laminate, granite, or quartz. Our white concrete countertops with splashes of black beauty and exposed aggregate, give our kitchen a very contemporary, modern, and posh look. With the expert consultation, advice, and vision from the Rethemeyer’s, they turned our ideas into a reality.
Whenever we are entertaining guests at our house, the guests are always intrigued by the countertops and have endless comments and questions about them because they have never seen concrete countertops before. Although we have plenty of space in our house for our guests to “hang out”, everyone always winds up congregating in the kitchen because people are drawn to these unique countertops and can’t stop talking about them.
The Rethemeyer’s treated our countertops as if they were their own. The craftsmanship and attention to detail were above and beyond anything I had ever experienced before. We couldn’t be happier with how this entire process was handled. The service was outstanding and we will be sure to recommend you to others."
- Justin & Sarah
“I have Federal Stone products in my home and in my backyard. It is hard to find a company that is able to work so diligently with customers through the design process through completion of my project. My kitchen has never received so many compliments before the addition of our countertops. Visitors and neighbors alike can't believe how beautiful concrete can become. This vision and quality of product produced by Federal Stone makes me an incredibly proud homeowner. Federal Stone walks you through making your home "special." My backyard was once an unsightly pathway to the house, but with my pavers and coped bench seat, it is now a welcome and gorgeous entertaining space. It is rare to find such an incredible quality of product and level of commitment from a business like the kind I received at Federal Stone. Thank you and I will gladly share my experiences with other prospective buyers."
"I have used your company for a few orders recently and wanted to thank you for your continued help and professionalism. I can't tell you how much I appreciate the excellent customer service. I look forward to doing business with you for a long time to come. It is hard to find a solid company like Federal Stone and I appreciate your efforts.
"Thank you so much for taking care of this so quickly. Working with you guys has been the easiest part of this pool project!"
"Thanks for making the best coping, supporting skateboarding like you do, and especially for being a great member of the community."
"Our company has been using Federal Stone coping for over 30 years and we have really enjoyed working with the Rethemeyer family. It is very comforting to be able to walk through the design process of specialty projects with people who are directly involved with the manufacturing process. I know I can always call and talk to the same people who know our name, as well as give us products that complete a great looking job."
"Thanks so much for getting back to me so quickly with such a thorough response. I have family in the D.C. area, so it wouldn’t be too hard for me to head out to you guys to pick up the coping. On another note, I really was impressed with your email. It’s rare for someone to invest so much effort in answering a random query."
"I am writing to you this morning to praise Federal Stone Industries for your generosity and going above and beyond the normal standard of service. I would especially like to thank Mr. David Rethemeyer for his management and decision making savvy. I want to commend them on their services and professionalism in a situation for which they were not responsible."
"I just wanted to drop you a line and tell you how pleased I was with your service. The coping I purchased from you is installed and looks great! Your quick delivery without prepayment surprised me. You are very trustworthy to ship an order out of country without payment in advance. This type of service is unheard of these days. Thanks again for the outstanding service. I will be sure to recommend you to others!"
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